Case Studies
texture: UX and user behavior research
The Assignment: We worked with a magazine subscription app to understand what drove sign-ups, use, and cancellation –and identify opportunities to speed up growth and slow down churn. What we did: We partnered with Equation Research, who handled the analytics and survey research, to conduct remote interviews with current subscribers, former subscribers, and prospects. During…
Exploring fandoms
The Assignment: We worked with a national sports league to understand how their fandom had evolved after a fast growth period, how to engage newer fans, and how to maximize opportunities for sponsors. What we did: We engaged with the league to understand active and passive fans, understand the needs of sponsors, and opportunities to…
Madison Square Garden Group: Creative brief training workshop
The Assignment: We collaboratively redesigned creative brief templates and briefing workflows for an entertainment company’s internal marketing team. What we did: We designed a full-day workshop for an entertainment company’s internal marketing team to train them on: What they got: We delivered a set of templates and roadmaps for varying types of creative requests –…